We do ship to certain international addresses. If you bill or ship an order to an international address, please read the policies below to ensure a satisfactory ordering process. INTERNATIONAL ORDERS CANNOT EXCEED $500.00 USD IN MERCHANDISE. International orders also must be billed and shipped to the same verified address. These policies do not apply to customers at APO/FPO addresses as these addresses are considered to be within the United States.
Due to restrictions placed on our company by Customs and some of our vendors, the following items and brands will not be shipped to addresses outside of the United States;
- ALL KNIVES
- 5.11 Tactical
- Break Free
- Blue Wonder
- Kleen Bore
- Defense Technologies
- Blackhawk Knoxx Stocks
- Speed Feed
- All Body Armor
- Stun Guns
- Quik Clot
- Gas Masks/Gas Canisters
- Custom Badges
- Oversized Items
- Dynamic Entry Tools
- Laser Grips
- Weapon Accessories
- Liquid Products
- Flame Gel/Flammables
- Adventure Medical Kits/Tactical Medical Solutions
- Optics, Night Vision, Infrared, Scopes, & Sights
- Airsoft and Paintball Weapons
- Pepper Spray
- Gift Certificates
- Any US Department/Agency Specific Products
If you wish to purchase an item from the above list, you must contact the manufacturer directly.
LA Police Gear can currently ship to the following countries outside of the United States:
- American Samoa
- France/France Metropolitan
- New Zealand
- Northern Mariana Islands
- Puerto Rico
- South Africa
- US Minor Outlying Islands
- US Virgin Islands
Please note that these are the only approved countries that LA Police Gear can ship to for international orders. We will not ship to countries outside of this list.
Shipping Charges and Customs Fees
Please be aware that the receiver fully is responsible for all shipping charges, taxes, and customs fees that apply to the order. These fees can be very costly, and at times they can be more than the merchandise itself. These fees are imposed by sources outside of L.A. Police Gear, Inc. and the company accepts no responsibility for the amount of these fees. Free shipping and free return shipping promotions do not apply to international orders.
We are able to ship international orders via USPS Global Priority Mail and UPS Worldwide Express/Expedited. We are required to observe and follow all U.S. Export Regulations and Laws. Please be aware that all UPS packages shipped outside of the United States are subject to a Broker’s fee that is imposed directly by UPS. The receiver is completely responsible for paying all related fees to the carrier.
Please note that due to additional paperwork and custom’s forms required for international orders, they can take an additional 2-3 business days to process in our warehouse.
LA Police Gear accepts no responsibilities regarding any delays caused by the customer’s Customs Department. The process of a package processing through Customs can take anywhere from a few business days to a few weeks. LA Police Gear has no control over this situation and cannot reroute or refund any packages that are held up in Customs.
LA Police Gear assumes no responsibilities regarding any exchange rate fees or differences from charges and/or credits.
Please note that our online shipping rate calculator may not always be accurate when you place your order initially. If any changes need to be made to the shipping cost for your order, you will be contacted by our Customer Service Department.
LA Police Gear does not ship to freight forwarding or cargo companies, and will cancel any orders to these addresses.
L.A. Police Gear, Inc. will not assume any responsibility for lost, damaged or abandoned international shipments. If your package is lost or damaged, you are responsible for reconciling all lost/damaged items and/or fees with the carrier company. L.A. Police Gear will not be held responsible for any lost merchandise that is left unclaimed with Customs or with UPS/USPS.
Merchandise seized by Customs due to your failure to follow your local import regulations will not refunded or credited. You, the customer, are solely responsible for all compliance with your country’s regulations.
If a package is refused by the customer or left unclaimed, it will usually be rerouted back to L.A. Police Gear, Inc. This will impose a series of shipping fees, custom fees and fuel charges on L.A. Police Gear, Inc. which will in turn be charged directly to the customer. Any and all incurred fees will be charged to the credit card on file used to originally purchase the order. Should these fees exceed the value of the order and merchandise, LA Police Gear and/or USPS or UPS may choose to abandon the package. LA Police Gear is not responsible for issuing any refund in this situation.
By placing your international order with us, you are thereby agreeing to all the above conditions. You are acknowledging that you are completely responsible for any and all additional fees and penalties incurred for international orders and you are fully aware that L.A. Police Gear, Inc. will not refund any monies for incurred fees and taxes as well as lost, damaged, unclaimed or refused items.
International Policy for Defective Merchandise
L.A. Police Gear does not offer any warranty or guarantee on items that are shipped outside of the United States. All warranties are to be handled directly through the manufacturer. Please be advised that many manufacturers will not honor their warranties for customers outside of the United States. For this reason, L.A. Police Gear strongly recommends that customers outside of the United States purchase these products directly from their local dealers. Should a defective item be sent back to L.A. Police Gear without prior consent from the return’s department, it will be at the discretion of the return’s department to handle the situation accordingly.